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CONTACTING IT

During this period of working remotely we ask for all issues and requests to be communicated to IT via ITHelp@cityoflakeforest.com.

Data Cloud

ACCESSING CORE SYSTEMS

Email, OneDrive, and SharePoint can be accessed via www.office.com utilizing your ID (Email Address) and Lake Forest password.

VOICEMAIL

Call 847-810-3501, enter your extension, and your password.

IT Information - Working Remotely 

Smashed Laptop Screen

HELPDESK

Please contact the IT Help Desk via ITHelp@cityoflakeforest.com

VPN

VPN users will receive a separate email with detailed use instructions.  

Mobile Phone

FORWARDING CALLS

Instructions to forward your office phone to another phone can be found by clicking here. 

Note - If you are receiving password expiration warnings, this change cannot be made remotely. Please contact IT for assistance.