Employee Assistance Program
Family Service: 847.432.4981 x200
Front office intake available:
9:00am to 5:00pm, weekdays
Telehealth & in-person Appointments available until 8:00pm.
Family Service is the City's Employee Assistance Program Provider. They provide counseling services of all types to fulltime City employees and their families. The City pays 100% of the $100 hourly charge for the first 12 sessions. The City pays 75% for the next 12 sessions, and 50% after 24 sessions. The employee is responsible for the portion not covered by the City on a sliding-scale fee, based on the individual's ability to pay. There are several counseling locations, but initial appointments must be made through the main office in Highland Park.
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