Employee Assistance Program
Josselyn (formerly Family Service) is the City's Employee Assistance Program Provider. They provide counseling services of all fulltime City employees and their dependents.
The City pays 100% of the first 24 sessions. Thereafter, the employee is responsible for the portion not covered by the City (50%) on a sliding-scale fee, based on the individual's ability to pay.
Visit their website to learn more about the organization.
Additional Counseling Resources
City provided health insurance also includes counseling services
PBA Health Insurance
Visit mycigna.com to find a provider near you
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Find local resources through your counties mental health helplines
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Local In-Person Resources
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Willow House, 1-847-236-9300, supports children of all ages, families, schools and communities
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Lake County Crisis Care Program, 1-847-377-8088, is available 24/7 by phone or in-person
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The Josselyn Center, 1-847-236-9300, supports children of all ages, families, schools and communities
Phone/Online Resources
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Lake County Text-a-Tip (Counselors on call 24/7)
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The National Alliance for Mental Health (NAMI) Disaster Distress Helpline is available 24/7 at 1-800-985-5990 for help coping with large traumatic events including mass shootings.
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If you or a loved one are feeling suicidal or in crisis, National Suicide Prevention Lifeline is available 24/7 at 1-800-273-TALK (8255).
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Text ‘TALK’ or ‘HABLAR’ to 552020 to reach Call4Calm 24/7 - You'll be linked to mental health support in your area.
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NAMI HelpLine, 1-800-950-NAMI (6264) is open 9 am to 9 pm, Monday - Friday to speak with a trained volunteer.